Healthmate International, LLC

If you need customer service or technical support, please email your name and order# tosupport@healthmateforever.com. We will respond your email within 24 hours.

Tech and Customer Service

We’re here to help you

Please contact us anytime and we’ll be happy to answer any questions or concerns you may have.

Tech and Customer Service

Email: support@healthmateforever.com

Toll free 1-888-860-7788

Hours of operation 10:00 a.m-5:00 p.m. Central America Time

Healthmate Facility Distribution Center

Order processing time frame: within one business day except for weekends and holiday

Cut-off delivery time: 3:30pm central time

Payment Information

Visa, Mastercard, American Express, Discover, Healthcare FSA debit card

Order Confirmation

After you make a purchase, you will receive an E-mail confirmation containing your order number within a few hours.

Shipping Methods

USPS First Class Mail or Priority Mail Shipping:
Order by 10am Central Time for your order to arrive 3-4 business days from date of purchase.

For express mail over night, 2nd day air or orders shipping to military addresses (APO/FPO/DPO) must be placed by calling 1.888.860.7788. Length of shipping time will vary.

Our massagers are branded with trademark logo. We are not responsible for the quality and safety if it is not branded with HealthmateForever and its logo. Please be aware of non-branded knock off massager in the market. If you find any suspicious fake massager listings, please feel free to report to us or verify with Healthmate International, LLC at support@HealthmateForever.com.
HealthmateForever® with series number for each control unit as quality and safety is guaranteed free from manufacturer’s defect.