Healthmate International, LLC
If you need customer service or technical support, please email your name and order# tosupport@healthmateforever.com. We will respond your email within 24 hours.
Tech and Customer Service
We’re here to help you
Please contact us anytime and we’ll be happy to answer any questions or concerns you may have.
Tech and Customer Service
Email: support@healthmateforever.com
Toll free 1-888-860-7788
Hours of operation 10:00 a.m-5:00 p.m. Central America Time
Healthmate Facility Distribution Center
Order processing time frame: within one business day except for weekends and holiday
Cut-off delivery time: 3:30pm central time
Payment Information
Visa, Mastercard, American Express, Discover, Healthcare FSA debit card
Order Confirmation
After you make a purchase, you will receive an E-mail confirmation containing your order number within a few hours.
Shipping Methods
USPS First Class Mail or Priority Mail Shipping:
Order by 10am Central Time for your order to arrive 3-4 business days from date of purchase.
For express mail over night, 2nd day air or orders shipping to military addresses (APO/FPO/DPO) must be placed by calling 1.888.860.7788. Length of shipping time will vary.
Our massagers are branded with trademark logo. We are not responsible for the quality and safety if it is not branded with HealthmateForever and its logo. Please be aware of non-branded knock off massager in the market. If you find any suspicious fake massager listings, please feel free to report to us or verify with Healthmate International, LLC at support@HealthmateForever.com.
HealthmateForever® with series number for each control unit as quality and safety is guaranteed free from manufacturer’s defect.